The Ice Cream Maker

(Subir Chowdhury)

Do you realize that your product is great, but it is not selling well? Learn how to improve your company's performance in a simple way and without spending a lot of money.

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Highlights from this book summary:

The basis of quality is strong leadership;

Quality is supported by teamwork and how the business is managed;

Besides focusing on results, you should also focus on what you do;

The satisfaction survey is an important tool to know the quality of your product.

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