The Elements of User Experience

(Jesse Garrett)

Can your company retain customers through a good user experience? Learn how to provide the best service in the digital world.

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Highlights from this book summary:

What is the strategy for designing experiences in application interfaces;

Learn to think like the people who will see your page will think;

How products and services can facilitate or frustrate us;

The proposal of the five layers that facilitate the decisions made during the user experience;

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