(Michael Bungay Stanier)
Find out how to use coaching in your day-to-day leadership as a less formal way of helping your employees reach their true potential.
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Listening is more important than talking;
Let the other state your vision of what they need or want;
Understanding the real issue is crucial to solving it;
Control your willingness to give your opinion or advice right away. Instigate the other to reflect and ponder;
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