Negotiating is a process. Learn here how to take full advantage of this process and be a great negotiator, even in chaotic situations.
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Learning to improvise at the time of negotiation is the main element for the author;
Be optimistic as long as you do not exclude your realism in the negotiations;
The importance of knowing the whole process of a negotiation, from the first dialogues to the decision making;
Using tips and methods presented by the author, increase your intelligence, preparation, and belief when negotiating.
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