(Douglas Stone, Sheila Heen)
Forget everything you've learned about giving feedback and learn how to receive it and avoid it.
and download the book summary for free!
What feedback is and how it impacts our emotions;
"Feedback is any information you receive about yourself." This can be positive or negative, totally insensitive and ungrateful, but also enlightening and aggrandizing.
How to deal with truth, relationship, and identity triggers;
YES can disregard feedbacks that add nothing to us.
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