Selling with Emotional Intelligence

(Mitch Anthony)

Find out what emotional intelligence is, increase your awareness of behavioral trends, and learn how to use emotional discipline in your professional and personal life.

Highlights from this book summary:

Be responsible for your actions. Don't blame other people or behaviors for the way you feel or react;

Get rid of expectations that tend to result in disappointment or frustration;

Monitor the signs your body is sending you, notice when your emotions are beginning to control you;

Before exploding, consider the cost of this (including your reputation);

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