Oportunidades Disfarçadas 2

(Carlos Domingos)

Discover how to deal with the problems, find the opportunities and become a transformational agent!

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Highlights from this book summary:

Value your customer: he is a potential collaborator, but he can also become a competitor;

Try to learn from your mistake: it's a sign that you tried;

Failure is a fertile place, we must seize the moment;

Fierce competition makes continuous improvement a requirement;

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