Made For Customer

(Roberto Meir, Daniel Domeneghetti)

Discover here the importance of developing a company made for the customer. This will save you time and increase your chances of success with clients!

Highlights from this book summary:

The client must pay special attention to the company's routine;

Customers want freedom, convenience, personalization of offers and relationships;

Customer satisfaction must be a priority;

It is necessary to assess the stakeholders to design a process that delivers more value to customers.

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