Four Types of Problems

(Four Types of Problems)

Discover the secrets that one of the first Americans to work at Toyota of Japan learned from the automaker's problem-solving routine.

Highlights from this book summary:

Getting a process standardized should not be a sign that problem solving is complete;

Any kind of problem solving requires understanding the facts and causality and identifying the desired direction;

Things will never go 100% as planned, restraint is necessary in the day to day life of any company;

According to the Lean Transformation Model, the existence of any organization depends on addressing the problems, and achieving the goal depends on the ability to solve them.

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